Summary
PROFIS Engineering provides several built‑in support options - including feedback submission, technical contact channels, learning resources, and access to documentation, so that you can quickly get assistance whenever needed. These tools help you troubleshoot issues, learn features, and stay informed about updates directly from the application.
Step-by-step instructions
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Go to PROFIS Engineering website
https://profisengineering.hilti.com/ -
Log in to your account using your Hilti credentials
Sign in using your Hilti credentials. -
Open the support menu
On the top‑right corner of the screen, click the Support icon (question‑mark symbol).
A dropdown menu will appear with several support resources.
Available support options
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Send feedback
Use this option to provide feedback about your user experience, functionality, or suggestions for improvement. -
Contact us
This option directs you to Hilti’s support contact channels, where you can request product, technical, or account assistance. -
Create desktop icon
This option allows you to add a shortcut to PROFIS Engineering on your desktop for quicker access. -
Other resources
This submenu provides additional technical documents, such as:- PROFIS Engineering manual
- Hilti BIM/CAD library
- Online technical library
Note: These options may vary by country.
Tip
Use the Support menu whenever you need quick access to verified technical resources, rather than searching externally. For training or onboarding, the Learn icon next to the Support icon offers access to e-learnings, the Engineering Center, and handbooks that complement the technical support resources.