Summary
The Software Knowledge Center provides a central location where you can quickly find guidance, step‑by‑step articles, troubleshooting tips, and learning resources for PROFIS Engineering. It allows you to resolve questions independently, explore workflows, and improve your understanding of the software, without needing to contact support directly.
Step-by-step instructions
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Go to PROFIS Engineering website
https://profisengineering.hilti.com/ -
Log in to your account using your Hilti credentials
Sign in using your Hilti credentials. -
Open the Support menu
In the top‑right corner of the screen, click the Help icon (question‑mark symbol). -
Select Software Knowledge Center.
From the dropdown menu, click Software Knowledge Center.
This opens the dedicated knowledge base where you can browse help articles, user guides, FAQs, and feature‑specific instructions.
Additional way to get support
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Use the PROFIS Chat Bot (if available in your region)
In the lower‑right corner of PROFIS Engineering, click the Chat Bot assistant icon.
You can:- Ask questions about features
- Search for “how‑to” guidance
- Get direct links to Self‑Help Center articles
- Follow step‑by‑step solutions guided by the bot
The Chatbot automatically suggests articles based on your query.
How to use the Software Knowledge Center effectively?
Once inside the Self‑Help Center, you can:
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Browse by module or topic
Explore categories such as Anchoring to Concrete, Post‑installed Rebar, Facade, Concrete Overlay, or general settings. -
Use the search bar
Enter keywords like “change units,” “select region,” “anchor layout,” “baseplate,” or “installation conditions” to quickly find relevant articles. -
Access related articles
On the right-hand panel of each article, you’ll find links to related topics to help you explore complex workflows.
Tip
Start by searching with simple keywords or action verbs (e.g., “modify concrete grade,” “view results,” “import file”). The Knowledge Center will automatically suggest the most relevant articles, making it the fastest way to get accurate, software‑specific guidance.